Privacy policy

At Pinnacle IT Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or opt in to receive SMS communications from us.

We may collect the following information:

  • Name
  • Phone number
  • Email address

Appointment or service details.
Any information voluntarily submitted through forms on our website

We use the information we collect to:

  • Provide and manage our services
  • Send appointment reminders and service updates
  • Respond to inquiries
  • Send billing notifications
  • Send promotional messages (if applicable and consented)
  • Improve our customer experience
  • Mobile opt-in or phone numbers collected for SMS communication purposes will NOT be shared with any third party or affiliate company for marketing purposes.
  • We only use SMS information for the specific purposes stated at the time of opt-in.
  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • You may request access to, correction of, or deletion of your personal information by contacting us at:

    📧 Email: [Your Email Address]
    📞 Phone: [Your Phone Number]
    🌐 Website: [Your Website URL]

  • SMS Consent Communication

    The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    Types of SMS Communications

    If you consent to receive SMS messages from [Pinnacle It solutions LLC], you may receive messages related to:

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Account notifications
    • Message Frequency
    • Message frequency may vary depending on the type of communication.
    • Potential Fees for SMS Messaging
    • Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.

    Opt-In Methods

    Customers may opt in to receive SMS messages through:

    • Website contact forms
    • Verbal consent during a conversation
    • Service registration forms
    • Appointment booking forms
    • Opt-Out Methods

    You can opt out at any time by replying “STOP” to any SMS message received.

    Alternatively, you may contact us directly to be removed from our messaging list.

    • If you are experiencing issues, reply with “HELP” for assistance.

    You may also contact us directly:

    📧 Email: [Info@pinnacleitsolutions.in]
    📞 Phone: [904 659 1579]
    🌐 Website: [ https://pinnacleit-inc.com/ ]

    Standard Messaging Disclosures

    Message and data rates may apply.

    You can opt out at any time by texting “STOP.”

    For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.

    Message frequency may vary.

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